Workshop Description: This all-day training will provide the knowledge and skills you need to understand and explain major elements of library services and how they relate to one another. Through individual and group exercises you will be familiarized with all aspects providing services to the public and why libraries offer these services. The instructor will provide templates, cheat sheets, a webliography, and practical, useful tips that can be applied right away.
Who Should Attend: While anyone from the California library community who works with the public will benefit from this course, it is particularly geared for new people in the field; both non-librarians and librarians working in California libraries. This course is also appropriate for library trustees, commissioners, and members of library friends groups.
More information: http://infopeople.org/workshop/329
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